Christain Parker2026-06-01T18:53:08+00:00Our team will investigate with the carrier and arrange a replacement if necessary.
What should I do if my order arrives damaged?
Christain Parker2026-06-01T18:52:43+00:00Take photos of the product and packaging and contact us within 72 hours of delivery.
What happens if my order is delayed?
Christain Parker2026-06-01T18:52:19+00:00While most deliveries arrive on schedule, delays can occur due to weather, carrier issues, or product availability. Our support team will assist with tracking and updates.
Do you ship to residential addresses?
Christain Parker2026-06-01T18:51:53+00:00Yes. We ship to both residential and commercial addresses.
Do you offer free shipping?
Christain Parker2026-06-01T18:51:23+00:00Yes. Orders over $899 USD may qualify for free shipping.
Do you provide tracking information?
Christain Parker2026-06-01T18:50:55+00:00Yes. Tracking information is provided once your order ships.
How long does delivery take?
Christain Parker2026-06-01T18:50:30+00:00Most shipments arrive within 1–5 business days after shipment.
How long does order processing take?
Christain Parker2026-06-01T18:50:05+00:00Most in-stock orders are processed within 1–2 business days.
Where do you ship?
Christain Parker2026-06-01T18:49:33+00:00We ship throughout the United States and Canada, including Alaska, Hawaii, and Puerto Rico.