Returns & Refunds

What happens if I receive the wrong item?

Christain Parker2026-06-01T19:03:15+00:00We will replace the item and cover return shipping costs.

Can I cancel an order?

Christain Parker2026-06-01T19:02:49+00:00Yes. Orders may be canceled before shipment.

Are refunds issued to the original payment method?

Christain Parker2026-06-01T19:02:19+00:00Yes.

How long do refunds take?

Christain Parker2026-06-01T19:01:47+00:00Approved refunds are typically processed within 4–5 business days after inspection.

Who pays for return shipping?

Christain Parker2026-06-01T19:01:22+00:00Customers are generally responsible for return shipping unless the return is due to our error or a defective product.

Is there a restocking fee?

Christain Parker2026-06-01T19:00:50+00:00No. We do not charge restocking fees.

Are custom-built products returnable?

Christain Parker2026-06-01T19:00:04+00:00Custom-built products may be reviewed on a case-by-case basis.

What is your return period?

Christain Parker2026-06-01T18:59:31+00:00Customers may request a return within 45 days of receiving their order.